FAQ

How do I get there?

Exhibition Centre Liverpool
Kings Dock
Liverpool
UK
L3 4FP
For sat nav, use the postcode L3 4BX

Arrive by land, air, or sea. Two international airports, 20 minutes from the UK motorway network, and closer still to trains and ferries.

By Car 

For sat nav, use the postcode L3 4BX

From the Wirral
From the Wirral, Wales and the M53, leave the M53 motorway at Junction 3 signposted Birkenhead and take the A552 for the Birkenhead (Queensway) Tunnel and Liverpool City Centre.

From the South
Approaching from the south, leave the M6 at junction 21A and take the M62 to Liverpool. Continue to the end of the M62 and follow signs for Liverpool City Centre, this will take you along Edge Lane. Follow signs for the Waterfront.

From the North
Approaching from the north, leave the M6 at junction 26, following signs for the M58 Liverpool. Drive to the end of M58 and then follow signs for A59 Liverpool. Continue to follow Liverpool City Centre until picking up signs for the Waterfront.

Plan Your Journey

By Bus
Most Liverpool city centre-bound buses will call at either Queen Square bus station (a 15-minute walk) or Liverpool ONE Bus Station, which is only a five minute walk to Exhibition Centre Liverpool.The CityLink Route C4 bus links Queen Square bus station, James Street rail station and Liverpool ONE Bus Station to ACC Liverpool. CityLink Route C4 operates every 30 minutes on Mondays to Sundays, between 7am – 8pm. Merseytravel prepaid tickets and National Concessionary bus passes are all valid on this service.

Plan your Journey

By Train
Virgin Trains operates hourly, with direct services from London Euston to Liverpool Lime Street. This journey usually takes just over 2 hours. From Manchester there are frequent and direct trains. Other long-distance rail services also operate into Liverpool Lime Street station.

Exhibition Centre Liverpool is a 20-minute walk from Lime Street through the city centre or a short taxi ride. You can also transfer at Lime Street onto the underground Wirral Line trains to James Street station (10 minute walk) or catch the CityLink Route C4 (7am – 8pm) directly to Exhibition Centre Liverpool. If travelling from outside Merseyside, your ticket includes an underground journey across Liverpool to James Street station from Lime Street station.

Ring Traveline Merseyside 0871 200 22 33 for up to date information about your bus, train or ferry service. The Traveline is open from 8am – 8pm every day of the week.

Plan your Journey

By Plane
A taxi from Liverpool John Lennon Airport (JLA) to the city centre will take approximately 20 minutes or the express bus service Route 500 will take roughly 25 minutes, dropping you off within a five minute walk of Exhibition Centre Liverpool. If you prefer, we can arrange private transfers for you. Just 45 minutes’ away via the motorway network, Manchester Airport has an even more extensive network of flights, with long haul destinations including America and Asia served with direct flights.

Plan Your Journey

Where can I park?

Please note the Liverpool Waterfront Car Park is currently closed. There are alternative car parks close to Echo Arena and excellent public transport links that serve the city with Merseyrail stations and the Liverpool ONE bus station all within 10 minutes’ walk of Echo Arena Liverpool. The Mersey Travel Website provides information, journey planners and timetables.

If you are driving:

 

Drop Off Point

There is a Drop Off Point by the Taxi Rank on Kings Parade, where customers can be dropped off or picked up. The location of the Drop Off Point can be seen on the map below.

Parking

Accessible Parking 
If you require accessible parking for an event, please email: ServiceDesk@ACCLiverpool.com in advance of the event for further information.


Car Parks

There are a number of car parks available in the city centre:


Q-Park

Q-Park have three car parks with over 3000 parking spaces in close proximity to the venue, there are special evening rates for those entering the car parks after 5pm and leaving before 9am

Q-Park Liverpool ONE 35 Strand Street, Liverpool ONE, L1 8LT - 10 mins. walk to the arena

Q-Park John Lewis Liver Street, Liverpool, L1 8LJ - 10 mins. walk to the arena

Q-Park Hanover Street Gradwell Street, Liverpool, L1 5AQ - 13 mins. walk to the arena

Download the Q-Park Rewards App and you will receive free parking every 6th visit. You will also get access to exclusive local offers from restaurants and retailers for your visit! 
Click here for more information.

Council Car Parks

You can see the locations and rates of Council run car parks on this link

The Victoria Street car park (L1 6JH - 19 mins. walk to the arena) is open 24hours a day

What are the opening hours?

The opening hours for Comic Con Liverpool are 9am-6pm on both days of the event. Please note that early entry tickets grant you access from 9am and standard entry tickets grant you entry from 11am. Please check the schedule when it is release to make sure you do not miss any photo shoots or live stage panels you want to see. 

Is the venue disabled friendly?

We have a dedicated team of customer assistants waiting to help you get the right ticket for your requirements. Comic Con Liverpool customers with specific access requirements will need to register these details with our Customer Care team when they buy their ticket. Everybody’s requirements will be different and we want to ensure your enjoyment of the event, therefore, tickets can only be booked by calling our Customer Care team on 0344 335 0437, or by visiting our on-site Box Office at the Echo Arena (Please check opening times below).

Customers will receive tickets allowing priority access to Comic Com Liverpool, avoiding the queue and giving priority for autographs and photo opportunities, as well as at the front door. Customers will need to show their accessibility priority tickets to our venue stewards on arrival. Our on-site Box Office based at Echo Arena Liverpool is open on Fridays from 9am-6pm. On event days, our on-site Box Office opens at midday and remains open until the main act is on stage.

How do I book tickets?

Online
Tickets can be purchased online by clicking here 

Over the Phone
You can purchase tickets over the phone by calling the TicketQuarter Hotline on 0344 800 0410 (same cost as calling a normal landline number). Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm

Box Office

You can visit us at the TicketQuarter Box Office for over the counter ticket purchases at

TicketQuarter Box Office
Echo Arena
Kings Dock
Liverpool Waterfront
Liverpool
L3 4FP

The Box Office will be open from 12noon on Echo Arena event days, and from 9am - 6pm on Fridays.

How do photographs & Autographs work?

Priority queue

People who purchase a ticket in advance will get priority in the autograph and photograph queue. You can pay on the day for an autograph at the guest table, or a photograph at the photo shoot station at the allotted time of that guest. 

How many people in a photo & who pays?

There is a maximum of 5 persons allowed in the picture with the guest. Children under 10 years of age are free of charge, anyone over this age needs to purchase one photo ticket per person. There must be at least one paying person per photo shoot.

When are the photo times?

Session one times for photo shoots will be between 10am-2pm, session two times for photo shoots will be between 2pm-6pm. 

When are autograph times?

Our special guests will be signing all day from 10am til 6pm if they are not in a live panel on stage or taking a break. Sometimes guests will arrive late or early due to travel requirements so please be aware of this when making your plans as we cannot guarantee they will be available all day.

How do I get my photos?

Photographs will be issued at 10x8 inch size in card frames within seconds after the photo shoot. You will receive 1 printed photo. Additional prints and digital copies will be available to order online after the event has finished.

Are digital photos available?

Digital copies will be available for £5 when you pick up your printed photo.

What is your weapons policy?

Monopoly Events adopt a common-sense approach to items allowed in to the venue. Obviously anything that would be illegal to carry in public is forbidden. We would ask that you are considerate about other fellow customers when thinking of what you bring with you. Monopoly Events reserve the right to deny entry, withdraw access, or cancel tickets without refund . Monopoly Events Staff & Security for the event and venue reserve the right to reject any weapon or prop if deemed likely to cause a nuisance

You and anything you bring with you may be searched upon entry to the venue, we reserve the right of entry

 

Banned Items

  • Metal blades - sharp or blunt e.g. swords, axes & knives.
  • Bats - Wooden or Metal , Including baseball bats
  • Guns - Rifles & Artillery
  • Crossbows & Strug Bows , Sharp Arrows
  • Gas Canisters
  • Nails Protruding or other sharp items protruding from items or costumes
  • Lazer pointers , regardless of being part of costume or prop
  • Any other item that is deemed illegal to carry in the UK

 

We do not offer any exceptions to our rules regardless of memberships , licences etcBring your items at your own risk however Police may destroy confiscated items without consultation.

 

Allowed items

  • Unrealistic Guns and Toy Guns such as Phasers and plasma guns are allowed up to 150cm
  • Realistic imitation firearms such as airsoft guns & BB guns are allowed as long as they have the brightly coloured tip or muzzle fitted
  • Bows & Crossbows are allowed if unstrung or props which cannot be operated
  • Slings and catapults are allowed however no ammunition must be carried and will be confiscated if found
  • Once again please bring items at your own risk , if staff and security deem them to be a risk to the event and its attendees confiscation is likely.

What is your cosplay policy?

  • We do not allow nudity, adult fetish attire and extreme BDSM is not allowed.
  • Costumes & Props must not create or involve naked flames.
  • We would request that any larger costumes do not exceed 3 metres between two points of the costume / prop.

Monopoly Events reserve the right to intervene if any costumes / uniforms are inciting hate or crime and are from any organisations that are responsible for any crimes against humanity.

Monopoly Events want all our visitors to enjoy our events therefore if you are in any doubt on any of the guidelines check first by emailing info@liverpoolcc.co.uk

Can I book a traders table?

Yes, we are accepting applications for 2019 now.

Book a Table

Can I apply to volunteer on the event?

Yes, we are always looking for people to help with the event, in fact some of our full time staff started as volunteers themselves.


Apply to Volunteer

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